Conflict Dynamics in Groups
CRES-1210
Conflict Management for Leaders
CRES-1731
De-Escalating Hostility
CRES-1717
Dealing with Anger
CRES-1190
Developing Your Cultural Fluency
CRES-1721
Ethical Dilemmas for Mediators
CRES-1298
Ethical Dilemmas for Mediators in Alberta
CRES-1299
Facilitating Difficult Conversations
CRES-1729
Facilitating Group Conflict
CRES-1500
Foundations of Collaborative Conflict Resolution
CRES-1100
Getting Buy-in Through Collaborative Decision Making
CRES-1724
Giving & Receiving Constructive Feedback (formerly: CR206)
CRES-1471
Handling Conflict in Virtual Environments
CRES-1304
Handling Conflict on the Telephone
CRES-1711
Identifying Control & Abuse in Pre-Mediation
CRES-1474
Introduction to Collaborative Mediation
CRES-1730
Introduction to Collaborative Negotiation
CRES-1719
Introduction to Conflict Analysis and Resolution
CRES-1851
Introduction to Conflict Resolution
CRES-1714
Leading and Managing with Influence: Overcoming Resistance
CRES-1722