Foundations of Collaborative Conflict Resolution

This foundational course offers you effective and practical ways to engage collaboratively in interpersonal conflict. Through examination of sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain insight into conflict dynamics and practice evidence-based collaboration strategies. Personal reflection and peer engagement will give you a broad view of conflict as an integral aspect of human nature as you explore the possibilities that conflict holds for learning, growth and creativity. You will learn how to prepare to invite others into a collaborative conflict conversation and how to lead a structured conflict resolution dialogue. This highly participatory course emphasizes self-awareness and understanding through structured exercises and role play.

Face-to-Face: You will have the option to record your role-play activity on the final day of the course.

Online: The online version of this course is highly interactive and follows a pre-determined timeline with both Synchronous and A-Synchronous activities. Participants should plan to spend a full day (8 hours) for each course day to complete these activities. Synchronous (sync) activities are completed online through a virtual classroom with other students and the instructor. Asynchronous activities (a-sync) will be completed on your own during designated times throughout the day.

ONLINE (NEW): JIBC's Blackboard system requirements: Use the BB system check link to ensure your computer system is properly configured for our web courses. It verifies your browser version, settings and display settings on your computer. Click here for more on BB Browser Support. In this class, video conferencing will be used. Learners must have a camera and microphone. For an improved learning experience learners are encouraged to use a headset with mic rather than the computer speakers and internal mic. This course was previously offered in a face-to-face format only.