Negotiation Fundamentals: Collaborative Problem Solving

In this course, you will learn how to identify and use motivators of behaviour as a basis for collaborative negotiation. You will prepare for negotiations, assess your alternatives, build a climate of collaboration, and get beyond stubborn position-taking to develop agreements that work for both sides. Collaborative negotiation skills and approaches are essential in daily interactions with others. They form the basis of many conflict resolution processes, such as mediation. Research indicates that traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the needs, goals and objectives of all parties. Emphasis is on skill development through simulated negotiations assisted by trained coaches.

This course is offered face-to-face and online. Please ensure you are registering for the correct version of this course. If you register for the online version please note the following:

Online: The online version of this course is highly interactive and follows a pre-determined timeline with both Synchronous and A-Synchronous activities. Participants should plan to spend a full day (8 hours) for each course day to complete these activities. Synchronous (live) activities are completed online through a virtual classroom with other students and the instructor. Asynchronous activities (self-access) will be completed on your own during designated times throughout the day.

JIBC's Blackboard system requirements: Use the BB system check link to ensure your computer system is properly configured for our web courses. It verifies your browser version, settings and display settings on your computer. Click here for more on BB Browser Support. In this class, video conferencing will be used. Learners must have a camera and microphone. For an improved learning experience learners are encouraged to use a headset with mic rather than the computer speakers and internal mic.