Communicating with Skill and Agility

This course is offered on contract only. For those interested in exploring contract options please contact csjcustomized@jibc.ca. Whether you're new to communication skills, or you're an old hand at the art, this course will give you the communication theory and skills that are the building blocks of resolving interpersonal conflict. See the skills demonstrated and then practice in short exercises involving a variety of situations. Specific skills include non-defensive listening, questioning, and paraphrasing. (Formerly CCR116;CR153)