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Crisis Lines & Resources

Below is a list of emergency crisis supports, including: 24-hour crisis lines and violence and abuse resources. Seeking support when you need it is a courageous, responsible, and empowering step to take to care for yourself.

Suicide & Crisis

If you are concerned about yourself:

For emergency situations, including immediate risk of harm to yourself or someone else, immediately call 9-1-1 or visit your local emergency room:

  • Royal Columbian Hospital: 330 E Columbia Street, New Westminster
  • Surrey Memorial Hospital: 13750 96 Avenue, Surrey
  • Surrey Eagle Ridge Hospital: 475 Guildford Way, Port Moody

If you are concerned about someone else:

If you think someone else is experiencing an emergency, call 9-1-1.

If the person you are concerned about is willing, you can also take them to the nearest emergency room. (See addresses listed above).

If someone talks about ending their life, and you are unsure of how serious the situation is, call 1-800-784-2433 (1-800-SUICIDE) for advice. It’s best to seek support early. Don't wait until the situation gets worse.

24-hour crisis lines

  • BC Suicide Line: 1-800-784-2433
  • BC Mental Health Support Line: 310-6789 (No area code required).
    • Emotional support and resources for mental health & substance misuse.
  • Crisis Services Canada:1-833-456-4566 (A 24/7 hotline for anyone thinking about or affected by suicide).
    • Text: 45645 (Available 4 pm-midnight ET. Standard text messaging rates apply).
  • Drug and Poison Control: 1-800-567-8911 (Available 24 hours)
    • Call if you are concerned about a possible poisoning or exposure to a toxic substance.
  • Here2Talk: 1-877-857-3397 (24-hour support for BC postsecondary students).
  • Seniors' Distress Line: 604-872-1234 (24-hour support for seniors and people who are concerned about an older adult).
  • Talk Suicide Canada: 1-833-456-4566 (24 hours, toll free)
    • Text: 45645 (Available 4 pm-midnight ET, standard text messaging rates apply)
    • 24 hour support line for anyone thinking of or affected by suicide.
  • VictimLinkBC: 1-800-563-0808 (call toll-free or text, available 24/7)
    • Email: VictimLinkBC@bc211.ca
    • Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.

Indigenous crisis lines

  • KUU-US Crisis Line:1-800-588-8717 (A 24-hour crisis line for Indigenous people).
    • Adults/Elders line: 250-723-4050
    • Youth line: 250-723-2040
  • Hope for WellnessHelp Line:1-855-242-3310 
    • Offers mental health counselling and crisis intervention to Indigenous people across Canada.
  • Indian Residential School Crisis Line:1-866-925-4419
    • A national service for anyone experiencing pain or distress as a result of their residential school experience.
  • InKamatsiaqtut Help Line:867-979-3333 or 1-800-265-3333
    • Inuk Mental Health Support line
  • Métis Crisis Line:1-833-638-4722 (1-833-MétisBC)
    • Métis Nation BC with Kuu-Us Society line is available for immediate crisis intervention, and a variety of other issues like relationship troubles, depression and anxiety, financial issues, bullying, and peer pressure support.

2slgbtqi+ crisis lines

Online crisis chat

Hate crime

If you are a victim or witness of a hate incident, report a hate crime.

  • BC Hate Crimes: 1-855-462-5733 (toll free)
    • A provincial resource that provides assistance and support to local police departments investigating hate crimes and hate incidents.
    • Email: BC_HATE_CRIMES@rcmp-grc.gc.ca
  • For more information on reporting hate crimes in BC, visit Report Hate Crime BC.
    • Multilingual support is available.

Violence & abuse resources

  • VictimLinkBC: 1-800-563-0808 (call toll-free or text, available 24/7)
    • Email: VictimLinkBC@bc211.ca
    • Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.
    • People who are deaf, hard of hearing or experience difficulty with speech can use TELUS IP Relay. Call 7-1-1 to use this free and confidential service.
    • Multilingual service is available in up to 150 languages, including many Indigenous languages.
    • Trained staff can connect you to a network of community, social, health, justice and government resources, including: Victim services, transition houses, counselling resources, information on the justice system, and safety planning resources.
  • 24 Hour Rape Crisis Line: 604-872-8212 (Available 24 hours)
    • Offers free, confidential, phone-based crisis intervention, information, and referral.
  • Ending Violence Association of BC (EVA BC)
    • Provides referrals, support, and information to help connect victims and programs with appropriate services.
  • BC Society of Transition Houses
    • For women and their children who require safe, temporary shelter and support while fleeing from domestic violence and abuse.
  • Battered Women's Support Services: 1-855-687-1868 (24/7 crisis & intake line)
    • Provides support and advocacy for women, trans women, and gender minorities who have experienced abuse.
  • Child Abuse Crisis Line BC: 1-800-663-9122 (Available 24 hours)
    • If you think a child or youth (under 19 years of age) is being abused or neglected, you have the legal duty to report your concern to a child welfare worker.
  • Seniors First BC: 1-866-437-1940 (toll free crisis line) or 604-437-1940
    • For seniors and those who care for them to talk to a trained intake worker about abuse, mistreatment, or receive information and support on issues related to senior wellbeing.
    • Phone lines operate on weekdays 8am to 8pm and weekends 10am to 5:30pm (excluding statutory holidays).
    • Language interpretation is available Monday through Friday, 9am to 4pm.
  • Women Against Violence Against Women (WAVAW) Rape Crisis Centre: 1-877-392-7583 (toll free, available 24 hours) or 604-255-6344 (available 24 hours)
    • Provides confidential, immediate, emotional support, information, referrals, and hospital accompaniment.
  • Gender-based violence, sexual assault, and domestic violence resources in BC
    • Offers information, resources, and current statistics about gender-based violence, sexual assault, and domestic violence in BC.

  • Victim Services & Violence Against Women Program Directory

    • Provides contact information for service providers across BC that assist victims of crime and women and children impacted by violence.