Course Details
This course is offered on contract only. For those interested in exploring contract options please contact csjcustomized@jibc.ca. Negotiation skills are essential in daily interactions with others to help individuals get what they need and want. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interest of both people. This course is a one-day introduction to the concepts and skills of collaborative negotiation. You will focus on shifting from positions to interests (through open questions and assertion) and explore the blocks and barriers to such an approach. (Formerly CCR118;CR165)
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