Introduction to Change Management

Constant change is the new normal; the ability to react positively to change and to maintain a sense of control in this kind of environment is a core competency in today's workplace. In this introductory course learners will examine the impact of change on themselves and the people they lead. They will explore tools to self-manage their own reactions to change, identify the neurological implications of change, describe concepts of emotional intelligence to change management and consider strategies to inspire and engage others through change processes.